FAQs

Our pieces are made of solid gold, sterling or fine silver, 14k gold filled (5% of the metal, the top layer, is 14k gold) or 22k gold vermeil (thick 22k plating on silver) and natural gemstones and diamonds.

We are an international team and work and material sourcing is done globally.  

Our processing time for ready to ship items is 2 working days.

We mainly ship from the UK but there may be an exception that you receive your item from another country. We always strive to deliver your item as fast as possible. 

We ship worldwide to all countries. 

We offer worldwide free shipping by registered express airmail. Delivery times vary from 1-8 working days depending on the destination.

We also offer express delivery by DHL (delivery time 1-3 working days) at an additional cost of USD 20. You can opt for this at check out. 

We are happy to create something special for you. Please contact us to discuss. 

Some of our items can be resized but not all and there may be an additional cost involved. Please contact us for any questions regarding resizing. 

We do accept returns. Please see our Return and Refund policies for details.